護理長觀察到一位新進護理師未記錄給藥情形，應先採取何種行動？
A charge nurse observes a newly licensed nurse failing to document a medication administration. What should be the charge nurse's initial action?
- ADiscuss the observation with the nurse privately✓ 正解私下與該護理師討論此觀察結果
- BDocument the medication for the nurse代為記錄該藥物
- CReport the nurse to the manager向主管報告該護理師
- DReview the facility's policy on documentation during the unit meeting在單位會議中檢視機構關於記錄的政策
護理督導與管理的核心是確保病人安全並提升護理品質。對於新進人員（newly licensed nurse）的錯誤，應先透過個別私下討論（private discussion）來確認其是否了解流程、是否存在知識落差或時間管理問題。這是有效的指導（coaching）方式。直接通報或代為記錄都無法解決問題的根本原因，且代為記錄違反護理記錄的誠實與責任原則。
The core of nursing supervision and management is ensuring patient safety and improving the quality of nursing care. For mistakes made by a newly licensed nurse, the first step is to confirm — through a private one-on-one discussion — whether the nurse understands the process or has a knowledge gap or time management issue. This is an effective coaching approach. Reporting directly or documenting on the nurse's behalf does not address the root cause and, in the case of documentation, violates the principles of honesty and accountability in nursing records.