— 心理社會完整性 · MEDIUM · SATA —
護理師教導家屬如何與失智症家人溝通，應包含哪些技巧？（選所有適合的）
A nurse is teaching a family about communication with a member experiencing Alzheimer's disease. Which techniques should the nurse recommend? (Select all that apply.)
- AUse short, simple sentences✓ 正解使用簡短、簡單的句子
- BAsk open-ended questions to encourage speech提出開放式問題以鼓勵說話
- CMaintain direct eye contact while speaking✓ 正解說話時保持直接的眼神接觸
- DUse nonverbal cues such as gesturing✓ 正解使用肢體動作等非語言線索
- ESpeak louder to ensure the client hears everything提高音量以確保病人聽到一切
— Explanation · 中文詳解 —
失智症溝通應簡單明瞭。A 減少資訊負荷；C 保持目光接觸建立連結；D 非語言溝通能輔助理解。B 錯誤：開放式問題會導致挫折，建議用是非題（封閉式）。E 錯誤：大聲說話會被視為憤怒，應以清晰、緩慢語調進行，除非病人有重聽。
Effective communication with a client with Alzheimer's disease involves using short, simple sentences to reduce cognitive load, maintaining direct eye contact to establish connection, and using nonverbal cues like gestures to aid understanding. Open-ended questions should be avoided as they can cause distress, and shouting is inappropriate as it may be perceived as aggression.
✦ 台美臨床差異
美國強調 Validation Therapy（肯定療法），台灣目前也推廣運用「懷舊療法」並結合「肯定療法」概念。