護理師準備照護一位非英語母語的病人。哪些行動符合文化適能?(選所有適合的)
A nurse is preparing to provide care for a client who is non-English speaking. Which actions are consistent with cultural competence? (Select all that apply.)
- AUsing a family member as an interpreter to save time使用家屬作為翻譯以節省時間
- BSpeaking slowly and loudly to ensure understanding放慢語速並提高音量以確保理解
- CUtilizing a hospital-approved medical interpreter✓ 正解使用醫院核准的醫療翻譯人員
- DAssessing the client's cultural beliefs regarding illness✓ 正解評估客戶對疾病的文化信念
- EProviding written materials in the client's native language✓ 正解提供客戶母語的書面資料
文化適能要求尊重並有效溝通。使用醫療專業翻譯人員(C)可確保翻譯精準、避免隱私外洩。評估文化信仰(D)助於擬定符合需求之護理計畫。提供母語文宣(E)能提升自我照護順從性。A 錯誤(親屬翻譯易產生倫理或專業偏差);B 錯誤(大聲講話無助於理解,反而造成不尊重)。
Using a hospital-approved medical interpreter ensures accurate translation and protects patient privacy, fulfilling cultural competence requirements. Assessing cultural beliefs and providing written materials in the client's native language further supports effective communication and care plan adherence. Relying on family members or speaking loudly is inappropriate and may compromise care quality or respect.
美國法律明確要求提供合格翻譯服務(Title VI);台灣雖鼓勵文化友善,但醫療資源中合格翻譯人員仍屬匱乏。