— 心理社會完整性 · EASY · MCQ —
護理師正在訪談一位剛被診斷為末期疾病的病人。為促進治療性關係，護理師應優先採取哪種方式？
A nurse is interviewing a client who has just been diagnosed with a terminal illness. Which approach should the nurse prioritize to foster a therapeutic relationship?
- AProvide information about the disease trajectory提供關於疾病進程的資訊
- BUse active listening to acknowledge the client's feelings✓ 正解使用積極聆聽來確認病人的感受
- CSuggest support groups for grief counseling建議哀傷輔導的支持團體
- DOffer hope by focusing on potential breakthroughs透過聚焦潛在突破來給予希望
— Explanation · 中文詳解 —
在面對末期診斷的病人時，治療性溝通（Therapeutic communication）的核心在於建立信任與同理。主動傾聽（Active listening）能讓病人感到被理解，提供一個安全的空間表達其悲傷與恐懼。在病人的情緒尚未得到處理前，過早提供過多資訊或建議，可能會讓病人感到被忽視或壓力過大。
Active listening is the priority intervention because it validates the client's emotional state and fosters trust through empathy. While providing information or suggesting support groups may be beneficial later, addressing the client's immediate feelings creates a safe space for expression before other interventions are considered.