— 心理社會完整性 · MEDIUM · MCQ —
個案告訴護理師：「我是個失敗者，我不值得在這裡。」護理師回應：「你覺得自己沒有達到自己的期望？」此為何種治療性溝通技術？
A client tells the nurse, 'I am a failure and I don't deserve to be here.' Which therapeutic communication technique is the nurse using by responding, 'You feel that you have not met your own expectations?'
- ARestating重述
- BReflecting✓ 正解反映
- CClarifying澄清
- DSummarizing總結
— Explanation · 中文詳解 —
此回應技術為「反映」（Reflecting），將個案的感受反饋給他，協助其認清自身情緒。Restating 是重複對方話語；Clarifying 是要求具體解釋模糊處；Summarizing 是將多段對話總結。選項 B 能有效鼓勵個案深思其內在感受。
This response technique is reflecting, which feeds the client's feelings back to them and helps them recognize their own emotions. Restating repeats the client's words; clarifying asks for specific explanation of vague statements; summarizing condenses multiple exchanges. Option B effectively encourages the client to think more deeply about their inner experience.
✦ 台美臨床差異
護理溝通技術在台美護理課程中定義皆相同，但實務上台灣護理師較少刻意使用這些技術，常以直接詢問取代。