— 照護管理 · HARD · MCQ —
護理師給藥錯誤後,下列哪項敘述最能體現其專業責任?
Which of the following describes a nurse's professional responsibility after making a medication error?
- ACorrect the error silently to avoid manager confrontation為避免與主管衝突而默默修正錯誤
- BBlame the pharmacy for sending the wrong label歸咎於藥局送錯標籤
- CWrite a note stating the error was 'minimal'撰寫註記表示錯誤『輕微』
- DAssess the client, report to the manager, and complete an incident report✓ 正解評估病人、報告主管並完成事故報告
— Explanation · 中文詳解 —
發生給藥錯誤時,專業護理師的優先順序為:首先評估病人狀況以確保安全(病人優先),接著通知主管與醫師,並依醫院規定填寫事故報告(Incident report)。事故報告的主要目的是品質改善與系統優化,而非懲罰個人。誠實回報是護理專業倫理的要求,能幫助組織分析錯誤原因(如藥物標籤相似、人為疲勞),進而建立預防機制。
After a medication error, the nurse must first assess the client to ensure safety, then report the incident to the manager and complete an incident report. Transparent reporting supports quality improvement and system optimization rather than assigning individual blame.
✦ 台美臨床差異
在美國,事故報告(Incident Report 或 Variance Report)是「不懲罰文化」(Just Culture)的一部分,強調系統改進而非個人懲處,這與台灣早期較為嚴苛的懲處文化有所不同。