— 照護管理 · HARD · MCQ —
護理主管正導入新的紀錄系統，哪項策略能有效促進變革？
A nurse manager is implementing a new charting system. Which strategy should the manager prioritize to facilitate change?
- AInvolve the nursing staff in the selection and planning process✓ 正解讓護理人員參與選擇和規劃過程
- BWait until all staff members agree on the change等待所有護理人員都同意該變革
- CMandate the system change immediately立即強制實施系統變革
- DFocus exclusively on the benefits to the management team專注於對管理團隊的好處
— Explanation · 中文詳解 —
變革管理（Change management）的成功關鍵在於減少員工抗拒（Resistance to change）。護理主管應採取參與式領導（Participatory leadership），讓基層護理人員參與系統選擇與規劃，使員工感受到被尊重與賦權，進而提升對新系統的歸屬感與接受度。這是促進組織變革最有效的策略。
The key to successful change management is to reduce staff resistance to change. The nurse manager should adopt a participatory leadership style, involving frontline nurses in selecting and planning the system so that they feel respected and empowered, which in turn increases their sense of ownership and acceptance of the new system. This is the most effective strategy for facilitating organizational change.