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照護管理 · MEDIUM · MCQ

一位在加護病房工作的新進註冊護理師觀察到,一位經驗豐富的資深醫師在置入中心靜脈導管時破壞了無菌技術。醫師暴躁地說:『這種管子我已經插了二十年了,少指使我該怎麼做。』這位新進護理師首要且恰當的處置為何?

A newly graduated registered nurse working in the ICU observes an experienced veteran physician break sterile technique while inserting a central venous catheter. The physician snaps, 'I have been inserting these for 20 years, don't tell me what to do.' What is the appropriate initial action by the newly graduated nurse?

  • AQuietly document the exact unsterile breach directly into the client's medical chart and firmly instruct the physician to sign it.
    安靜地將確切的無菌技術破壞事項直接記錄在病人的病歷中,並堅決指示醫師簽署。
  • BImmediately intervene to firmly halt the procedure, demand newly sterile equipment be opened, and escalate to the charge nurse if the physician outright refuses.✓ 正解
    立即介入並堅決中止該程序,要求開啟新的無菌設備,若醫師完全拒絕則向上級護理長報告。
  • CWait respectfully until the complex insertion is fully finished, then discreetly report the sterile breach to the unit director the next morning.
    恭敬地等待複雜的置管程序完全結束後,於隔天早上謹慎地向單位主任報告無菌技術破壞的事宜。
  • DIgnore the breach entirely since the veteran physician explicitly assumes full legal responsibility for any hospital-acquired infection.
    完全忽略該破壞行為,因為資深醫師已明確承擔醫院內感染的所有法律責任。
Explanation · 中文詳解

本題測驗病患安全倡議與職場衝突管理 (Advocacy / Collaboration with Interdisciplinary Team)。護理師的核心角色是『病患權益倡導者 (Client Advocate)』。當面臨涉及病患直接且嚴重安全風險(如中心靜脈導管感染導致致命血流感染 CLABSI)時,護理師的「保護病患」天職絕對凌駕於任何資歷深淺或權力階級之上。如果護理師發現無菌技術被破壞,她必須在當下「立刻、堅定地介入並中止程序」,提供新的無菌手套或器械。如果醫師態度傲慢、拒絕配合並強硬執行,護理師必須立刻利用指揮鏈 (Chain of Command),呼叫護理長或當班主管介入處理(選項 B 正確)。選項 D 錯誤且極端危險,護理師未能中止感染行為等同於共犯,將面臨吊銷執照的法律制裁。選項 A 將與病歷無關的手術糾紛寫入病歷是不恰當的(應寫在異常事件報告)。選項 C 錯誤,等細菌插進心臟血管後再報告,病患安全已經被摧毀,為時已晚。

As a client advocate, the nurse must prioritize patient safety by immediately intervening to halt the procedure when sterile technique is breached. If the physician refuses to comply, the nurse should escalate the issue to the charge nurse or supervisor via the chain of command to prevent potential infection.

✦ 台美臨床差異

「Speak Up 政策」與「Client Advocacy」是美國醫療文化的基石。遇到資深老醫生犯錯,護理師不管是菜鳥還是老鳥,第一時間出面強制喊停是絕對教科書標準。

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