一位病人表現出暴力傾向,護理師的首要行動為何?
A nurse is caring for a client who is exhibiting signs of violent behavior. What is the priority nursing action?
- AAdminister a PRN sedative medication to calm the client給予處方備用鎮靜藥物以安撫病人
- BCall for security personnel to assist呼叫保全人員協助
- CAttempt to verbally de-escalate the client's anger嘗試以言語降低病人的憤怒情緒
- DEnsure the nurse has an unobstructed path to the exit確保護理師有暢通的逃生路線正確答案
- D確保護理師有暢通的逃生路線
核心概念:面對病人出現暴力行為時,首要考量是「安全」。這包括病人安全、工作人員安全以及其他病人的安全。護理師必須在採取任何措施前,評估並確保自身的安全。 為何正確答案對:選項 D 指出「確保護理師有暢通的逃生出口」,這是最優先的安全措施。在潛在暴力的情境下,護理師必須預先評估環境,確保自己不會被困住,能隨時安全撤離。這是基於「安全第一」(Safety First)的原則,優先於任何其他措施。 為何其他選項錯:選項 B(呼叫支援)和 C(言語降溫)都是重要的因應策略,但必須在確保自身安全的前提下進行。如果護理師身處危險之中,應先確保能脫離險境,再尋求協助或嘗試溝通。選項 A(給予鎮靜藥物)需要在醫師指示下執行,且通常是在評估病人已處於高度激動狀態、對自身或他人構成立即危險,並且其他非藥物介入無效時才考慮,這絕非首要行動,且需確保給藥過程中的安全性。 臨床推理(Priority / Safety / ABC):此題的臨床決策依循「安全(Safety)」的最高原則。在緊急或潛在危險情境下,護理師的首要任務是保護自己,避免受到傷害。在確保自身安全後,才能有效地執行後續的評估與介入措施,例如請求支援、嘗試言語安撫,或在必要時給予藥物。
- A給予處方備用鎮靜藥物以安撫病人
給予鎮靜藥物需醫師處方,且通常是在評估病人極度激動且有立即危險,其他方法無效時才使用,並非首要行動。
- B呼叫保全人員協助
呼叫支援是重要步驟,但必須在確保自身安全後進行。若護理師處於危險環境,應先確保逃生路徑,再尋求協助。
- C嘗試以言語降低病人的憤怒情緒
言語降溫是有效的方法,但應在評估自身安全且有可行性時進行,若情境危險,應優先確保自身安全。
- D · 正確答案確保護理師有暢通的逃生路線
確保自身有逃生路徑是首要考量,能讓護理師在面對潛在暴力時,擁有隨時撤離的選項,保障個人安全。
在美國的護理實務中,面對具潛在暴力行為的病人,安全措施的優先順序非常高。醫院通常有標準操作程序(SOP),強調工作人員安全,包括環境評估、安全撤離路線的規劃、以及何時啟動「危機應變小組」(Code Grey 或類似代碼)的機制。台灣的臨床現場也同樣重視護理人員安全,但美國在系統性安全培訓和危機應變資源(如專業的保全人員、限制性措施的嚴格規範)方面可能更為完善和制度化。此題的優先順序原則在兩地是相同的。
English explanation
Core concept: When a patient exhibits violent behavior, safety is the primary consideration. This includes the safety of the patient, staff, and other patients. The nurse must assess and ensure personal safety before taking any intervention. Why the correct answer is right: Option D states 'Ensure the nurse has an unobstructed path to the exit,' which is the highest-priority safety measure. In a potentially violent situation, the nurse must first assess the environment to ensure that they cannot be trapped and can withdraw safely at any time. This is based on the principle of 'safety first,' which takes priority over any other intervention. Why the other options are wrong: Options A (calling security) and C (verbal de-escalation) are important strategies but must be carried out only after the nurse's own safety has been ensured. If the nurse is in danger, the first step is to ensure the ability to escape, then seek help or attempt communication. Option A (administering a sedative) requires a provider's order and is generally considered only when the patient has been assessed as severely agitated and poses immediate danger and when non-pharmacologic interventions have failed; this is not the priority action, and the administration process must also be performed safely. Clinical reasoning (Priority / Safety / ABC): Decision making here follows the highest principle of 'safety.' In emergency or potentially dangerous situations, the nurse's first task is to protect themselves from harm. Once personal safety is secured, subsequent assessment and interventions — calling for assistance, attempting verbal de-escalation, or administering medication if needed — can be performed effectively.
最近修訂:2026-10-05