下列哪種狀況需要護理師填寫異常事件報告?
Which situation requires the nurse to file an incident report?
- AA nurse discovers that a medication was administered to the wrong client✓ 正解護理師發現藥物誤給其他病人
- BA client falls while being assisted by a nurse病人在護理師協助下跌倒
- CA client refuses to take their prescribed antibiotic病人拒絕服用處方抗生素
- DA client reports that their meal was served cold病人抱怨餐點溫度過冷
事件報告(Incident Report)的目的是用於品質改善,針對發生「非預期」且可能導致病人傷害的醫療疏失或風險事件。A 項給藥錯誤屬於嚴重的系統性疏失,必須立即通報。注意:C 項拒絕服藥是病人權利,非事件;B 項雖然跌倒需要通報,但給藥錯誤屬於更高風險的醫療流程失誤。在選擇題中,給藥錯誤是絕對的事件報告範疇。
The purpose of an incident report is quality improvement and is used for unexpected medical errors or risk events that may cause patient harm. Option A, administration of a medication to the wrong client, represents a serious systemic error that must be reported immediately. Note: option C, refusal to take medication, is a patient right and not an incident; option B, a fall, must also be reported, but a medication error represents a higher-risk failure in the medication process. On the examination, a medication error is the absolute incident report scenario.
美國醫院有嚴格的 Incident Reporting (如 VS, PSN 等系統);台灣各醫院則多使用醫療品質通報系統(如 TPR),要求一致。