— 照護管理 · HARD · MCQ —
護理長準備導入新的電子病歷系統，應優先採取哪項行動？
A nurse manager is planning to implement a new electronic charting system. Which action should the nurse manager take first?
- APilot test the software with a small group of nurses與一小群護理師試行軟體
- BAssess the current needs and barriers of the nursing staff✓ 正解評估護理人員的現有需求與障礙
- CCreate a mandatory training schedule for all staff為所有員工制定強制性訓練時程
- DPurchase the necessary software and hardware購買必要的軟體與硬體
— Explanation · 中文詳解 —
在變革管理（Change Management）的框架下，導入新系統前的首要任務是進行「需求評估與阻力分析」。護理師是系統的主要使用者，若未先了解現行工作流程的障礙、軟體需求及護理師對新系統的態度，貿然導入極易導致執行失敗。必須先釐清護理師的痛點，才能設計有效的訓練與導入方案，這也是確保組織變革成功的關鍵臨床管理思路。
In change management, the first step is to assess current needs and identify potential barriers among the nursing staff. Understanding existing workflows and staff attitudes ensures the new system addresses actual clinical problems, which is critical for successful implementation.