護理師如何防止因溝通導致的醫療疏失？
What should the nurse do to prevent medical errors related to communication?
- AUse SBAR communication✓ 正解使用 SBAR 溝通模式
- BUse verbal orders for all medication changes對所有藥物變更使用口頭醫囑
- CShare patient info on social media在社群媒體上分享病人資訊
- DDocument only at the end of the shift僅在輪班結束時記錄
SBAR（Situation, Background, Assessment, Recommendation）是一種結構化溝通工具，能有效降低因資訊遺漏或誤解導致的醫療失誤。B 錯誤：口頭醫囑易出錯，僅在急救情境下才使用並需複誦；D 錯誤：即時記錄（Chart as you go）能減少遺忘；C 錯誤：嚴禁洩漏隱私。
SBAR (Situation, Background, Assessment, Recommendation) is a structured communication tool that effectively reduces medical errors caused by missing or misunderstood information. Option B is wrong because verbal orders are error-prone and should be reserved for emergencies and read back; option D is wrong because charting only at the end of the shift increases the risk of forgetting—chart as you go; option C is wrong because disclosing privacy is strictly forbidden.
美國非常強調 SBAR 溝通，台灣近年醫療評鑑亦納入 SBAR 指引，並大力推廣作為團隊合作工具。