— 心理社會完整性 · EASY · MCQ —
護理師在與病人會談時，下列哪項非語言溝通技巧最具治療性？
A nurse is interviewing a patient. Which non-verbal communication behavior by the nurse is most therapeutic?
- AMaintaining eye contact while leaning forward slightly✓ 正解身體微微前傾並保持眼神接觸
- BConstantly smiling regardless of the patient's tone無論病人語調如何，持續微笑
- CLooking at the watch occasionally to keep track of time偶爾看手錶以掌握時間
- DCrossing arms while listening to the patient聆聽病人時交叉雙臂
— Explanation · 中文詳解 —
治療性溝通（Therapeutic communication）強調護理師傳達出的專注、尊重與開放態度。非語言溝通（Non-verbal communication）往往比語言更能影響病人的感受。保持適當的眼神接觸（Eye contact）與身體前傾（Leaning forward）能展現出傾聽的意願與對病人的高度關注，這是建立治療性護理關係（Therapeutic nurse-client relationship）的基礎。
Therapeutic communication emphasizes the nurse's conveyance of attentiveness, respect, and openness. Nonverbal communication often influences a patient's perception more than words. Maintaining appropriate eye contact and leaning forward convey a willingness to listen and a high level of attention to the patient, forming the foundation for a therapeutic nurse-client relationship.