— 安全與感染控制 · HARD · MCQ —
醫院建立「安全文化」的首要目標為何?
What is the primary goal of the 'Safety Culture' in a hospital?
- AReducing hospital costs降低醫院成本
- BEncouraging open communication regarding errors✓ 正解鼓勵就錯誤進行開放式溝通
- CPunishing errors懲罰錯誤
- DIncreasing patient census增加病人收治量
— Explanation · 中文詳解 —
安全文化的核心在於打造一個「不責難(Just Culture)」環境。鼓勵員工主動報告錯誤(Reporting system),透過公開討論分析事件根本原因,從系統面修正而非歸咎個人,以防止同樣錯誤再次發生。
A safety culture promotes a just environment where staff feel safe reporting errors without fear of punishment. Open communication regarding mistakes allows healthcare teams to analyze root causes and implement systemic improvements. This approach focuses on learning and prevention rather than blaming individuals, ultimately enhancing patient safety.
✦ 台美臨床差異
美國醫院已廣泛落實 Just Culture;台灣醫院正努力轉型,從傳統懲罰文化走向學習文化。