— 照護管理 · MEDIUM · SATA —
哪些介入展現了專業的護理溝通？（選所有適合的）
Which interventions demonstrate professional nursing communication? (Select all that apply.)
- AUsing active listening with the patient✓ 正解對病人使用主動傾聽
- BProviding information with empathy✓ 正解以同理心提供資訊
- CUsing professional jargon to show expertise使用專業術語以展現專業能力
- DValidating the patient's understanding of instructions✓ 正解確認病人對指示的理解程度
- EInterrupting the patient to save time為節省時間而打斷病人說話
— Explanation · 中文詳解 —
專業護理溝通的核心在於建立治療性人際關係。護理師應運用主動傾聽（Active listening）來理解病人的需求，展現同理心（Empathy）以增進信任，並使用回教法（Teach-back method）來確認病人是否真正理解衛教內容。避免使用醫學術語（Jargon）以防溝通障礙，並尊重病人的發言權。
Professional nursing communication involves using active listening and empathy to build trust, while validating the client’s understanding through teach-back methods to ensure safety. Nurses should avoid interrupting clients and minimize the use of medical jargon to prevent confusion and promote clear, therapeutic interactions.